Shipping policy

 

Shipping Policy: 

Thank you for choosing EDEN for your purchase. We are committed to providing you with a seamless shopping experience, including timely delivery of your order. Please read our Shipping Policy below to understand our shipping process for orders with an estimated delivery time of 5-8, 3-5, and 1-2 business days (depending on what method you choose).

Processing Time:

  • Orders are typically processed within 1-2 business days from the time of purchase. Processing includes order verification, quality checks, packaging, and handing over to our shipping partners.

Estimated Delivery Time:

  • Once your order has been processed, you can expect your package to be delivered within 5-8, 3-5, and 1-2 business days (depending on what method you choose). Please note that this estimate does not include weekends, public holidays, or any potential shipping delays beyond our control.

Shipping Methods:

  • We primarily use reputable carriers to ensure reliable and efficient delivery. The shipping method for your order will depend on factors such as your location and the size/weight of the items in your order.

Tracking Information:

  • As soon as your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track your package's journey. This allows you to monitor your order's progress and estimated delivery date.

Shipping Costs:

  • Shipping costs are calculated based on the destination, the shipping method chosen, and the quantities of the items in your order. Shipping charges will be displayed at checkout before you finalize your purchase.

International Shipping:

  • We offer international shipping.

We do not cover the costs of duties and taxes on our end. This is the responsibility of the customer in their region.